Description | The University of Edinburgh has a supported Desktop that covers Windows and Mac OSX operating system. The service is designed to provide a secure, stable and supported environment. A wide range of applications is available for staff to install where licensed. New applications can be added to the range on request. Windows, application and anti-virus definition updates are provided as part of the service. There is a mature governance model that approves changes to ensure that there is a stable and known environment.
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Status | Live |
Provider | ISG - IT Infrastructure |
Documentation | http://www.ed.ac.uk/information-services/computing/desktop-personal/supported |
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First Line | IS Helpline (UniDesk) |
Second Line | IS ITI Desktop Services |
Service URL | http://www.ed.ac.uk/information-services/computing/desktop-personal/supported |
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Hours | 24x7x365 (subject to planned/unplanned maintenance) |
Further details | http://www.ed.ac.uk/information-services/computing/desktop-personal/open-access/availability-open-access |