Service Catalogue

Service Details

Description

The Virtual Classroom service supports a variety of online teaching activities within the University through the use of the Collaborate Ultra software, along with user support, training, and specialist advice and guidance.
 
Supported activities include one-to-one meetings, online tutorials, online facilitated training, presentations from guest lecturers, student discussions, virtual office hours and virtual open days. Collaborate Ultra is a virtual classroom/meeting tool which comprises audio, video, interactive whiteboard, PowerPoint display, application sharing, polling, breakout rooms and session recording.  Collaborate is integrated with the University VLEs (Learn and Moodle) and MyEd.Collaborate is a virtual collaboration which can be used as a meeting or a classroom space.

StatusLive
ProviderEXTERNAL - Blackboard

Support

Documentation https://www.ed.ac.uk/information-services/learning-technology/communication/collaborate
First LineIS Helpline (UniDesk)
Second LineIS LTW DLAM Services (UniDesk)

Availability

LocationOnline
Hours See Service Level Description

Responsibility

Service Owner

Karen Howie

Email: karen.howie@ed.ac.uk

Phone: No phone number

Dept: Digital Learning Applications and Media