Service Catalogue

Service Details

Description

The Enterprise Data Warehouse (the “EDW”) is a central repository which stores and combines data from across the University and shows trends over time. This is a technical service which provides data to users via those downstream BI tools supported under the Business Reporting and Analytics service. End users access the EDW service – that is, the data from the EDW – through the Business Reporting and Analytics service, where the standard service access and authorization procedures apply. Note that while the EDW is a single entity, it comprises several separate data domains. Thus, end users cannot request access to the EDW as a whole, but must apply on a domain-by-domain basis for access to the appropriate business area(s). With EDW data end users can create reports and dashboards to support their strategic business needs.

 

StatusLive
ProviderISG - Application Development and Operations

Support

Documentation https://arcitecture.is.ed.ac.uk/#Content/Diagrams/540105.html
First LineIS Helpline (UniDesk)
Second LineIS Apps Service Management (UniDesk)

Availability

LocationOnline
Hours 24x7x365 (subject to planned/unplanned maintenance)

Responsibility

Service Owner

Alex Carter

Email: alex.carter@ed.ac.uk

Phone: 514414

Dept: Service Management