| Description | Track and manage issues and bugs |
|---|---|
| Status | Live |
| Provider | None |
| Documentation | https://www.jira.is.ed.ac.uk/secure/Dashboard.jspa |
|---|---|
| First Line | IS Helpline (UniDesk) |
| Second Line | IS Apps Service Management (UniDesk) |
| Service URL | https://www.jira.is.ed.ac.uk/ |
|---|---|
| Location | Online |
| Hours | 24x7x365 (subject to planned/unplanned maintenance) |
