Service Catalogue

Service Details

Description

Mobile device wireless (WiFi) Internet connectivity. Staff and students should use the premium "eduroam" service. Guests may use the "central" service.

More than 6,000 eduroam hotspots are available at universities, research centres, academies, many schools, and other research and education institutions in more than 70 territories around the world. As eduroam grows, more and more hotspots are appearing in additional places such as libraries, museums and public spaces such as railway stations and coffee shops.

StatusLive
ProviderISG - IT Infrastructure

Support

Documentation https://www.ed.ac.uk/information-services/computing/desktop-personal/wifi-networking
First LineIS Helpline (UniDesk)
Second LineIS ITI CIS Projects & Services

Availability

Service URL https://www.ed.ac.uk/information-services/computing/desktop-personal/wifi-networking
LocationOnline
Hours 24x7x365 (subject to planned/unplanned maintenance)

Responsibility

Service Owner

David Graham

Email: Dave.Graham@ed.ac.uk

Phone: 0131 650 4990

Dept: ITI Communications Infrastructure Section (CIS)