| Description | Unidesk is an ITIL based service management solution for Further and Higher Education. UniDesk is available as a web based shared service with SSO. This instance of UniDesk is for Ulster. |
|---|---|
| Status | Retiring |
| Provider | ISG - Application Development and Operations |
| Documentation | http://unidesk.ac.uk/ |
|---|---|
| First Line | IS Helpline (UniDesk) |
| Second Line | IS Apps Service Management (UniDesk) |
| Service URL | https://ulster.unidesk.ac.uk |
|---|---|
| Location | Online |
| Hours | 24x7x365 (subject to planned/unplanned maintenance) |
