Service Catalogue

Service Details

Description

UniDesk is an ITL based service management solution for Further and Higher Education. UniDesk is available as a web based shared service with SSO.

 

This is instance is supplied to:

The University of the Highlands and Islands
Executive Office
12b Ness Walk
Inverness
IV3 5SQ

Telephone: +44 (0) 1463 279000

StatusRetired
ProviderISG - Application Development and Operations

Support

Documentation https://www.unidesk.ac.uk
First LineIS Helpline (UniDesk)
Second LineIS Apps Service Management (UniDesk)

Availability

Service URL https://uhi.unidesk.ac.uk/
LocationOnline
Hours 24x7x365 (subject to planned/unplanned maintenance)

Responsibility

Service Owner

Lisa McDonald

Email: Lisa.McDonald@ed.ac.uk

Phone: 506906

Dept: Operational Services